Policies & FAQ’s

Cancellation Policy

You may cancel or change your appointment online up until 48-hours before the start time . Just click the button at the bottom of your confirmation email. For cancelations less than 48 hours’ notice, please call or Text as soon as possible.

Cancellations less than 48 hours notice and no-shows will incur a cancellation fee equal to the amount of the full rate of the scheduled session. If I am able to fill your appointment time, the fee will be waived.

Late Arrivals

Please arrive onetime for your scheduled appointment. There is a set amount of time allotted for treatment session. If you arrive late, I will be able to treat you for the duration of your reserved time. If my schedule allows, I will makeup the missed time. The full session rate will be charged for late arrivals.

Refunds and Chargebacks

All session fees and packages are nonrefundable and non transferable.

Insurance Billing

While I do not bill health/Workmans comp/automobile insurance directly for services. In some cases, insurance companies might reimburse you after treatment, though there is no guarantee. After each treatment you will receive an email with a receipt you may save for your records. Please reach out to your insurance company to find out what their policies are for reimbursement.

FLEX Spending accounts and HCRA funds can often be used for Myofascial Release treatment. Contact your human resources representative to confirm.

Appointments may be scheduled online . For additional questions please reach out to Sarah Huskey.